Care guidance

You don’t have to figure this out alone.

When life involves multiple appointments, providers, benefits, or big decisions, it can be hard to know where to start. Care Guidance at Links gives you one steady point of support to help organize your care, connect the right services, and keep the next step clear.

Care Coordination

One-on-one guidance to help organize your medical, mental health, and social care in one connected plan.

Personal Care Planning

A care plan built around your needs, goals, services, and next steps, so everyone understands the path forward.

Provider Communication

Help keeping doctors, therapists, specialists, schools, and agencies aligned and informed.

Benefits & Resource Support

Guidance with benefits, housing, transportation, and other resources that may support your stability.

Crisis & Safety Planning

Support creating a plan for difficult moments, urgent needs, or transitions after hospitalization or crisis.

Ongoing Progress Support

Regular check-ins to make sure your care plan stays current as your needs change.

Hospital & ER Follow-Up

Support after hospitalizations, emergency room visits, or major care transitions so nothing gets missed once you return home.

Family & Caregiver Support

Guidance for family members and caregivers who need help understanding care plans, next steps, and available resources.

Long-Term Stability Planning

Ongoing support to help you stay connected to care, adjust plans as life changes, and build toward greater independence.

When care guidance can help.

A steady guide

Someone to help coordinate care and next steps.

One clear plan

Support that helps connect the moving pieces.

Who Qualifies

Care Guidance is available for individuals and families who need help coordinating care, services, providers, or resources. Our team will review your situation, confirm eligibility, and help determine the right level of support.

Must be enrolled in Medicaid

Must have two or more chronic conditions, or one qualifying condition

Qualifying conditions may include Emotional Disturbance for children or Mental Illness for adults

Health Home Plus may be available for adults with Mental Illness and higher-risk needs